About
I'm Jennie. I've spent 15 years in New Zealand's public sector, across health, justice, and transport, doing the work that makes organisations actually work.
I'm good at the bits most people find boring. Governance that helps people make decisions instead of avoiding them. Operating models that clarify who does what. Delivery infrastructure that means things get finished, not just started. Portfolio scoping, programme design, capability building. I think a well-built spreadsheet is a thing of beauty. The plain work. The stuff that isn't glamorous but is the reason anything else succeeds.
The thing I care about most is helping people work better together. Not in a poster-on-the-wall way. In a practical, here-are-the-tools, let's-actually-change-how-this-works way. I connect people to thinkers and approaches that are useful to them, not just the ones I happen to use.
Right now I'm interested in what happens when AI and modern ways of working enter the picture. Not the technology. The organisational question: how do you redesign how people work when the tools are changing this fast?
This site is where I share how I think about the work. Case studies that show the method. Short pieces on the things I've learned are true. Eventually, templates and tools that other people can use, and why every human likes a sticker.